Residential Customer Support at Ridall

Step into a fulfilling career with Ridall Pest Control in Burnaby as a Residential Customer Service Representative. Your focus will be on client communication, appointment scheduling, and supporting sales efforts.

This role offers a great opportunity to join a supportive team dedicated to providing exceptional customer service. You will handle service bookings, assist homeowners, and manage customer records using our CRM system. If you are detail-oriented and motivated to help customers, this position is for you.

Key Responsibilities:

• Schedule and coordinate pest control appointments

• Assist with homeowner service inquiries

• Use Pest Pac for managing customer records

• Support sales opportunities and client conversions

• Communicate with technicians for smooth operations

Requirements:

• Proficient in spoken and written English

• High school diploma preferred

• Comfortable multitasking in a busy office

• Organized and detail-oriented

• Microsoft Office and CRM experience preferred

Contribute to customer satisfaction and build your career with Ridall Pest Control.
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