Bilingual Concierge Advisor Position

Position: Aritzia Bilingual Concierge Advisor Position
Location: New Westminster

Join Aritzia as a Bilingual Concierge Advisor in New Westminster, BC, and provide clients with luxury service. Employ your French and English language skills to deliver stylistic expertise in various communication channels.

As part of the Concierge Division, you will engage with clients through Live Chat, Phone, and Email, ensuring they receive exceptional service and style advice. Efficiently resolving inquiries and achieving performance goals are crucial to maintaining high client satisfaction.

Key Responsibilities:

• Serve clients through Live Chat, Phone, and Email in both languages

• Utilize exceptional styling to enhance clothing sales

• Address client inquiries with efficiency

• Consistently meet and surpass performance objectives

Requirements:

• Proficient communication in English and French, both spoken and written

• French language proficiency certification (DALF C1, C2 or CEFR C1/C2)

• Dedicated to excellent client service and relationship building

• An individual style that inspires others and thrives in a team

• Background in retail, customer service, or hospitality preferred

Elevate client experiences at Aritzia with your bilingual expertise and styling knowledge.
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