Customer Care Specialist

Elevate customer satisfaction as a Customer Care Specialist in Burnaby, British Columbia. Deliver personalized service mainly through phone and messaging, ensuring efficient processing of orders and inquiries.

Our client, a leader in clinically proven personal care products, seeks a dedicated candidate for their Care Team. This full-time position primarily focuses on building rapport with customers while handling multiple inquiries via various communication channels. The ideal candidate will demonstrate excellent verbal communication skills and a passion for helping others in the healthcare space.

Key Responsibilities:

• Process orders with urgency for positive experiences

• Deliver service via phone, email, and live chats

• Maintain speed and accuracy with multiple priorities

• Build rapport swiftly through engaging conversations

• Assist customers with accurate information

Requirements:

• Strong verbal communication skills with adaptability

• Energetic outlook with a desire to help others

• Ability to handle multiple inquiries effectively

• Attention to detail and accurate data entry

• Fluent in French, with prior customer service experience

Bring your customer service skills and passion for helping others to this rewarding role in Burnaby.
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