Appointment Coordinator at OpenRoad Audi

Position: Full-Time Appointment Coordinator at OpenRoad Audi
Elevate your career as an Appointment Coordinator at Open Road Audi Boundary. This full-time role requires strong organizational skills to manage customer appointments and follow-ups efficiently.

In this crucial position, you will handle customer calls, confirm appointments, and manage outstanding recalls. Applicants should have at least two years of experience in customer relations, coupled with good computer skills for maintaining accurate records. Additionally, collaborating effectively with all dealership departments will be essential for success.

Key Responsibilities:

• Schedule and confirm service appointments with customers

• Monitor e-mail appointments and book as necessary

• Contact customers regarding recalls and maintenance

• Conduct follow-ups to document service quality

• Update customer information and report complaints

Requirements:

• 2+ years of experience in customer relations

• Strong organizational and people skills

• Basic knowledge of automotive parts and accessories

• Proficient in using computerized appointment systems

• Ability to make sound decisions in a customer service context

Make a meaningful impact at Open Road Audi by ensuring seamless appointment scheduling and customer satisfaction.
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