Appointment Coordinator at OpenRoad

Position: Full-Time Appointment Coordinator at OpenRoad
Join Open Road Subaru Boundary as a Full-Time Appointment Coordinator in the Service Department. Manage customer appointments and enhance the service experience with strong organizational skills.

In this role, you will handle customer calls for appointment scheduling and ensure all service needs are met efficiently. You'll confirm unconfirmed appointments, manage recalls, and provide alternative schedules for customers. Strong people skills and an understanding of automotive systems will support your success in this dynamic position.

Key Responsibilities:

• Schedule service appointments for customers promptly

• Confirm appointments via calls several days prior

• Notify customers of recalls and related appointments

• Follow up on service visits to ensure satisfaction

• Report customer feedback and comments to management

Requirements:

• 2 years of experience in customer relations

• Strong organizational and communication skills

• Familiarity with automotive parts and accessories

• Proficiency in computerized appointment systems

• Ability to collaborate across departments for service excellence

Embrace a career with Open Road and make an impact on customer service in the automotive industry.
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