Part-Time Reception Associate- OpenRoad Audi Boundary

Position

Part-Time Reception Associate

Part-Time

Open Road Audi Boundary – Sales

• Opportunity to work with a variety of OEM brands
• Amazing incentives including a discounted vehicle purchasing program, employee referral program, employer RRSP matching
• Training & development opportunities
• A collaborative, friendly work culture
• Comprehensive extended health and dental plan
• Recognition and engagement events

• Greet prospective customers and determine the nature of their visit.
• Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to the advisor.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Handle telephone calls in a professional, friendly and efficient manner, minimizing hold time.
• Take thorough messages, including caller’s name, company name, time and reason for call, and ensure the message is delivered to the appropriate party.
• Perform clerical and accounting duties as assigned by management.
• Manage the customer traffic control system.
• Receive and process payments.
• Assist with administrative duties involving new and pre‑owned inventory.
• Process sales documentation and work effectively with the sales team to ensure timely completion of all tasks.
• Remit mail received at the reception desk promptly.
• Complete warranty books for all sold vehicles.
• Keep the customer lounge area presentable and tidy, stocking the coffee area.
• Follow company safety policies and report any accidents to a manager or supervisor.
• Perform other duties as assigned by management.
• Open Road reserves the right to modify this job description as business needs require.

• Versatile in working with changing priorities and multitasking.
• Professional personal appearance.
• Strong customer relations skills, ability to work well with internal and external customers.
• Exceptional interpersonal and communication skills over the phone and in person.
• Ability to work with all teams and department levels.
• Organized and detail oriented.
• Demonstrated computer skills – MS Word and Excel.
• Must be able to work in an active, social atmosphere without distraction.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.