Auxiliary Library Assistant in New Westminster

Location: New Westminster

Elevate the community experience as an Auxiliary Library Assistant with the City of New Westminster. Join a diverse team dedicated to helping patrons navigate library resources in a fast-paced environment.

The New Westminster Public Library is seeking individuals passionate about customer service to assist at multiple service points. Candidates should possess strong communication skills while working with patrons of all ages.

Your role will involve troubleshooting technology issues and answering basic inquiries to ensure everyone feels welcome and supported.

Key Responsibilities:

• Assist with circulating library materials and account queries

• Provide technology support to patrons using library resources

• Answer readers' advisory questions effectively

• Help patrons navigate online catalogues and services

• Maintain a welcoming environment for all visitors

Requirements:

• Minimum one year in customer service roles

• Strong problem-solving and communication skills

• Experience supporting technology users

• Ability to adapt and work under pressure

• Flexibility to cover various departments as needed

Bring your customer service passion to support the New Westminster Public Library community.
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