Service Coordinator Opportunity

Position: Westminster Toyota Service Coordinator Opportunity
Location: New Westminster

Become a key player at Westminster Toyota as a full-time Service Appointment Coordinator and Receptionist in New Westminster. Your expertise will be crucial in managing customer service interactions.

In this role, you will be in charge of answering calls, booking service appointments, and ensuring timely customer communication. You'll also coordinate reminder calls and keep detailed reports to enhance service efficiency. A positive and outgoing attitude is necessary for crafting a welcoming environment.

Key Responsibilities:

• Manage and redirect customer phone calls effectively

• Book service appointments through phone and email requests

• Conduct follow-up reminder calls for scheduled appointments

• Assist in running daily service reports

• Provide excellent customer support to all inquiries

Requirements:

• Strong organizational skills necessary for multitasking

• Excellent communication manners via phone

• Experience working in customer service settings

• Ability to work autonomously as well as part of a team

• Familiarity with computer systems;
Reynolds and Reynolds is an asset

Utilize your skills in customer service and organization to contribute to Westminster Toyota’s mission of exceptional service.
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