Fitness Club Customer Service Representative

Become a Customer Service Representative at Good Life Fitness, where motivation and member support are key. Help create a welcoming environment and assist with fitness-related inquiries daily.

As a Customer Service Representative at Good Life, you'll play an instrumental role in the member experience. Engaging with members and potential members, you’ll provide assistance on gym activities, answer questions, and promote membership services. Your knowledge of fitness options will enable you to guide members effectively.

Key Responsibilities:

• Greet and check in members for their workouts

• Efficiently answer calls and manage inquiries

• Aid members with the use of fitness equipment

• Conduct Fit-Fix Starter sessions for members

• Ensure club cleanliness meets standards

Requirements:

• Required CPR-A & AED certification

• Strong customer service and interpersonal skills

• Familiarity with the fitness industry

• Relevant experience in customer service roles

• Excellent written and verbal communication abilities

Support and motivate fellow gym-goers as a key customer service representative at Good Life.
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