Donor Services Team - United Way BC

Position: Join the Donor Services Team - United Way BC
Join United Way BC as a Donations Processing Representative, where your skills in customer service and data accuracy directly impact community support. This role balances part-time hours with full-time duties during peak campaign periods.

Working with the Donor Services team, you’ll handle donations, manage donor records, and uphold a strong standard of service while contributing to the mission of lasting community impact. This position offers hands-on experience in an ever-evolving operational environment with a focus on modern, system-based donation processes.

Key Responsibilities:

• Process donations and maintain accurate donor records

• Provide high-level customer service support

• Monitor and correct processing errors promptly

• Create and process electronic donations efficiently

• Respond to inquiries using established protocols

Requirements:

• High school diploma and relevant coursework

• Minimum two years of experience in customer service or donations processing

• Familiarity with Salesforce as a CRM tool

• Attention to detail and process adherence

• Proficient in Microsoft Office software

Leverage your operational expertise to strengthen community connections with United Way BC.
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