Service Dispatcher Electrical Services

Position: Service Dispatcher for Electrical Services
Elevate your career at Houle as a Service Dispatcher in Burnaby, BC, leading the charge in coordinating field service operations. Engage with clients and technicians to ensure optimal service delivery.

Your role as Service Dispatcher will enhance customer relations by managing service inquiries and dispatching technicians efficiently. You will be the linchpin of operations, conducting assessments and ensuring compliance with standards while fostering a collaborative team environment. Your organizational skills will be essential in juggling multiple service requests.

Key Responsibilities:

• Respond promptly to customer inquiries via phone and email

• Prioritize and schedule dispatch of service calls

• Generate work orders to ensure precise billing

• Track service reports for completion and compliance

• Maintain filing systems and manage operational supplies

Requirements:

• High School Diploma or equivalent required

• 3+ years of dispatching experience preferred

• Strong skills in MS Office applications

• Experience with service management software is a plus

• Excellent organizational and communication capabilities

Utilize your dispatch and organizational skills to contribute to Houle’s mission in Burnaby.