Vancouver Logistics Customer Service Admin

Location: New Westminster

Enhance your logistics career with TransX LTD as a Customer Service Administrator in Vancouver, where you’ll manage customer inquiries and support crucial transportation operations. Work Monday to Friday, focusing on problem resolution and documentation support.

In this key role at TransX LTD, you will provide exceptional customer service and logistical support to ensure efficient terminal operations. The Customer Service Administrator is responsible for timely responses to inquiries, optimizing transport routes, and accurate data management in the CRM. Your efforts will help sustain TransX’s high standards during a transition period.

Key Responsibilities:

• Respond to customer inquiries via various communication tools

• Coordinate daily pick-up and delivery with precision

• Handle documentation and processing of orders

• Track shipments and log data accurately

• Assist in continuous process improvement and KPI analysis

Requirements:

• Educational background in Logistics or related disciplines

• Previous customer service experience in logistics preferred

• Proficient in digital tools including CRM and Office Suite

• Strong communication, organizational, and multitasking skills

• A keen interest in the transport and supply chain sector

Leverage your customer service and logistical skills to support TransX’s mission of service excellence.