Job Description & How to Apply Below
Enhance client relationships as a Client Success Manager with Talent Harbour, a leading talent management firm in Canada. This in-office position focuses on client onboarding, support, and proactive relationship building.
As a Client Success Manager, you will oversee day-to-day client interactions, ensuring each partnership thrives from the start. You will collaborate closely with recruiters and consultants to deliver tailored solutions while identifying growth opportunities within existing accounts.
Your role is crucial in maintaining strong ties with HR and operations professionals, ensuring clients receive timely assistance and value.
Key Responsibilities:
• Serve as primary contact for client relationships from onboarding to service delivery
• Coordinate effectively with internal teams to meet client needs
• Proactively manage ongoing client interactions and check-ins
• Identify opportunities for expanding services across Talent Harbour offerings
• Maintain accurate invoicing and CRM records
Requirements:
• Minimum three years in a client-facing role
• Proven experience engaging HR and operations buyers
• Strong track record of account growth
• Excellent communication and organizational skills
• Comfortable with administrative tasks alongside client work
Become part of Talent Harbour and drive client satisfaction while ensuring their evolving needs are met.
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