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Job Description & How to Apply Below
Elevate your career at Simon Fraser University as a Housing Services Associate. This hybrid role focuses on customer service, payment processing, and residence living assistance.
SFU's Residence and Housing department is expanding, seeking to fulfill one Housing Services Associate position. You'll play a key role in maintaining accurate student records, handling client inquiries, and providing effective solutions to residence-related issues. This position allows for a strong commitment to customer satisfaction while working in a supportive team environment.
Key Responsibilities:
• Process payments for Residence & Housing services
• Maintain accurate records for students and guests
• Respond to client inquiries and concerns efficiently
• Manage maintenance requests and room selections
• Provide exceptional customer service for residence living
Requirements:
• Strong interpersonal and customer service skills
• Excellent problem-solving and analytical abilities
• Outstanding written and oral communication skills
• Ability to multitask in a fast-paced environment
• Team-oriented mindset with a proactive approach
Support SFU's vision by delivering high-quality assistance in housing services.
Position Requirements
10+ Years
work experience
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