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Customer Service Associate

Job in Burnaby, BC, V3J 0A4, Canada
Listing for: RONA
Full Time position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
Salary/Wage Range or Industry Benchmark: 30000 - 45000 CAD Yearly CAD 30000.00 45000.00 YEAR

Job Description & How to Apply Below

Position: RONA Customer Service Associate

Customer service and product guidance define this RONA Customer Service Associate role. Support shoppers in store and by telephone while managing special orders.

This customer-focused position helps customers find products, assess requirements, and receive recommendations. You will organize merchandise, monitor inventory, follow promotions, and develop product knowledge through available training sessions.

Your role :
  • Assist customers with product and information requirements
  • Prepare special orders and confirm pricing and delivery dates
  • Maintain stocked, merchandised areas and information signage
  • Monitor inventory levels and highlight inventory concerns
  • Keep current on flyers and promotional events
What we’re looking for:
  • Effective selling skills and excellent customer service commitment
  • Good communication and interpersonal skills
  • Some experience in a customer-focused role
  • Ability to stretch, bend, lift, and carry products

Bring customer service, selling, communication, and product knowledge skills to support RONA shoppers and special-order needs.

Position Requirements

10+ Years work experience
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