Full-Time Dental Concierge North York

Join Passion Dental Group as a Dental Concierge and create an exceptional patient experience in North York. This full-time role combines administrative finesse with outstanding service in our unique practice.

In this vital role, you will engage with patients at the Care Desk, ensuring a warm and welcoming atmosphere. Responsibilities include coordinating schedules, explaining treatment and insurance processes, and maintaining patient records. Your organizational skills and commitment to patient care will be essential in helping our team thrive.

Key Responsibilities:

• Serve as the first point of contact for patients

• Coordinate daily schedules and manage patient communications

• Clearly explain treatment plans and billing processes

• Maintain meticulous patient records in our management system

• Assist the clinical team for smooth operations

Requirements:

• At least 1 year of administration or customer service experience

• Previous dental office experience preferred

• Knowledge of dental software such as Dentrix is beneficial

• Strong multitasking and communication skills essential

• IPAC certification is valued but not required

Support the exceptional patient care model at Passion Dental Group and make an impact in North York.
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