Deck Ambassador British Swim School

Position: Deck Ambassador Role with British Swim School
Drive customer satisfaction and retention as a Deck Ambassador at British Swim School. Your focus will be on strong relationship management to keep families engaged and booked for swim lessons.

In this role, you will oversee site operations while providing top-notch customer service. You'll be responsible for creating first impressions, ensuring the cleanliness of the pool area, and promoting lesson enrollment. A positive, enthusiastic personality is crucial to making every family feel part of the British Swim School community.

Key Responsibilities:

• Report to Operations Manager and facilitate communications

• Create welcoming environments for new family orientations

• Maintain on-site marketing efforts and merchandise displays

• Manage attendance and lesson board effectively

• Promote new enrollment initiatives and celebrate student milestones

Requirements:

• High School Diploma or equivalent

• Excellent relationship-building and assertive communication skills

• Ability to oversee multiple tasks and adapt to changes

• Flexible scheduling availability, including weekends

• Passion for teaching and promoting water safety

Contribute to an environment of safety and fun at British Swim School by engaging families and fostering a love of swimming.
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