Bylaw Officer

Bylaw Officer

Great City, Great Work, Great Future!

Employment Status Regular Full-Time

Pay Range $43.67- $51.49 per hour + a comprehensive benefits package

Closing Date 9/15/26

Number of Openings 2

Hours per Week 35 hours per week.

Employee Group CUPE, Local 387

Location City Hall: 511 Royal Ave

Competition # 1520

Additional Details: As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to achieve its strategic vision.

We have earned a proud reputation for civic leadership, service delivery, and outstanding employee relations.

We are seeking two skilled, community-focused professionals to join our Bylaw Services team. As a Bylaw Officer, you will balance education and enforcement to achieve compliance while supporting a vibrant, compassionate, and resilient city where everyone can thrive. Reporting to the Manager of Bylaw Services, you will apply your expertise in inspection, investigation, and regulatory processes to address a wide range of property use, tenant support, and municipal bylaw matters.

This non-uniform position requires sound independent judgment, strong communication and interpersonal skills, and a collaborative, solutions-oriented approach to compliance and enforcement.

Key responsibilities include:

• Investigating, assessing, and resolving complaints, inquiries, and enforcement matters related to municipal bylaws, including Unsightly Premises, Business Regulations and Licensing (Rental Units), Business Licensing, Zoning, Building, Noise and Construction Noise bylaws, as well as specific functional areas such as tenant support and safety, public works, environmental matters, and nuisance abatement.
• Conducting complaint-based and proactive inspections to ensure compliance with bylaw requirements.
• Providing support to the public, community groups, internal and external contacts, and partner agencies through relationship building, education, outreach, and training; providing guidance on applicable bylaws and regulatory requirements to promote voluntary compliance and ensure consistent understanding and application of regulations.
• Coordinating, collecting, and recording evidence for legal action, including preparing documentation for legal proceedings, developing strategies for handling unusual cases, and appearing in court as a witness for prosecutions, as required.
• Providing assistance with more complex investigations, including assisting with inspections, gathering evidence, acting as a witness, and performing administrative tasks, as required.
• Assisting other departments in the enforcement of regulations and bylaws.
• Administering the Bylaw Offence Notice Program/Municipal Ticketing Information Program, including issuing tickets, tracking outcomes, and supporting compliance.
• Drafting new bylaws and amendments to existing bylaws.
• Performing research and preparing a variety of related reports, including Council reports; presenting information at Council meetings.
• Performing related work as required.

Requirements:

• Completion of Grade 12, supplemented with courses related to the work and Bylaw Compliance, Enforcement, and Investigative Skills Level 1, plus sound experience in inspection and enforcement work; or an equivalent combination of training and experience.
• A post-secondary diploma or degree in a related field is considered an asset.
• Completion of courses related to the BC Building Code is considered an asset.
• Considerable knowledge of the bylaws and regulations related to the work.
• Ability to…