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IT Support Systems Administrator

Desktop Support Analyst

Job in Burnaby, BC, Canada
Listing for: Simon Fraser University
Full Time, Part Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 69102 - 82420 CAD Yearly CAD 69102.00 82420.00 YEAR
Job Description & How to Apply Below
Union/Affiliation:
Administrative and Professional Staff (APSA)
Pay range: $69,102 to $82,420 annually SFU Department Descr:
Computing Science
Position Grade: 7
# of openings: 1
Biweekly

Hours:

72

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

About the Role

The School of Computing Science predominantly uses Linux in our teaching and research labs, as well as many users with Windows and Apple computers. This position will be expected to provide direct support for our students and researchers, deploying managed desktop computers, creating and updating user facing documentation and providing one on one support for users of our labs for all types of operating systems.

Qualifications

Two-year diploma in Information Technology or related discipline, and two years related experience, or an equivalent combination of education, training, and experience.

  • Good knowledge of multiple operating systems (current versions of Windows, Mac, and Linux).
  • Good knowledge of desktop security practices.
  • Good knowledge of the deployment and troubleshooting of complex third-party packages including editors, IDEs, JDK, Python.
  • Excellent organizational, analytical reasoning and problem-solving skills.
  • Detail oriented, able to approach problems logically and prioritize responsibilities.

    • What We Offer

    At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

  • 4 weeks’ vacation (prorated for the first year)*
  • Hybrid-work program for eligible positions
  • Employer paid defined benefit pension plan
  • On-campus tuition waiver for employees and their immediate family members*
  • Off-campus tuition reimbursements and professional development funds*
  • And more!

    • * Prorated for part-time employees

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