Program Manager - Technical, Fraud Program

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind.

Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.

We are looking for a Program Manager to join our Fraud Program team within the Identity & Trust Organization. You will lead high‑impact programs that reduce fraud‑related losses, mitigate systemic risks, and improve our ability to prevent and detect malicious activity across our products and platforms. This is a highly cross‑functional and strategic role, combining elements of risk, product, operations, and technical execution.

You will report to the Senior Manager of Fraud Program Management and work closely with stakeholders across product, engineering, analytics, compliance, and operations. This is a hybrid role within Remitly's New Westminster, Canada office.

• Lead cross‑functional programs that improve fraud prevention across products, platforms, and geographies.
• Translate fraud trends into technical and product requirements, partnering with engineering and analytics teams.
• Perform fraud risk assessments for new products and geographic expansions, driving the delivery of business requirements from discovery through implementation and maintenance.
• Drive investigations and root cause analysis to inform system and process improvements.
• Coordinate response and mitigation during fraud incidents or emerging threats.
• Define and track program goals, risks, and success metrics; drive alignment across stakeholders.
• Deliver clear updates to leadership through regular reviews and reporting mechanisms.
• Effectively utilize AI tools to increase your velocity and scale your processes.

• 5+ years of experience in program management, ideally within a fraud, trust & safety, or risk context.
• Bachelor's degree, financial crimes related certifications (CFE, CFCS, etc.) or equivalent experience.
• Proficient in Excel and Google Workspace; basic SQL experience.
• Strong technical fluency; ability to engage with engineers and analysts on system behavior and product architecture.
• Experience building fraud controls from the ground up for new/changing products.
• Familiarity with fraud detection systems, rule engines, and models.
• Experience utilizing AI solutions to scale your impact.
• Prior experience in payments, fintech, remittances, or money movement is a plus.
• Occasional availability to support during non‑business hours when an acute attack occurs.

The starting base salary range for this position is $108,000 - $135,000. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Medical benefits, other financial benefits, and total compensation components are provided to the selected candidate.

• Four weeks vacation
• Health benefits
• Mental health & family forming benefits
• RRSP plan with company match
• Employee Stock Purchase Plan (ESPP)
• Life insurance & disability
• Continuing education and travel benefits

Driving innovation together is central to our culture. We foster dynamic in‑person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we expect at least 50% in‑office time monthly, typically three days a week, to support team norms and business needs. Managers have flexibility to set higher expectations based on team needs. These intentional moments deepen relationships, fuel creativity, and ensure your impact is felt where it matters most.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Remitly is an E‑Verify employer and dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.