Senior Data Associate at STEMCELL

Drive customer data excellence at STEMCELL as a Senior Customer Data Associate. Oversee account management in ERP systems while ensuring data accuracy and compliance every day.
You will report to the Director of Global Customer Support Experience. This senior role requires a minimum of three years in data entry or a service-related field. Key tasks involve managing customer data policies, analyzing data from ERP and CRM systems, and collaborating across departments to optimize data acquisition and management.

Key Responsibilities:

• Onboard new customers and maintain data quality

• Analyze ERP and CRM data for optimization opportunities

• Manage and improve customer data governance

• Collaborate with internal teams on data policies

• Implement training programs for various data users
Requirements:

• Minimum 3 years in related data entry/service roles

• Experience with SFDC, S/4, or Magento platforms

• Strong knowledge in data cleansing and MS Office

• Excellent communication and organizational skills

• Project management experience essential
Shape STEMCELL’s customer data strategy while ensuring high compliance and quality standards.
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