Senior Engineering Manager, AI​/ML

Remitly, founded in 2011, delivers secure and reliable money transfer services to customers worldwide. We are looking for builders, reimaginers, and global thinkers to advance our vision of transforming lives with trusted financial services that transcend borders.

As Senior Machine Learning Engineering Manager for the Core AI/ML team, you will lead the design and delivery of the machine learning systems and frameworks that power Remitly's next generation of products.

• Lead and grow a high‑performing team of Machine Learning Engineers and Data Scientists, guiding them through end‑to‑end ML system cycles.
• Partner with Product, Analytics, and Engineering teams to define the vision, strategy, and roadmap for AI/ML applications.
• Implement best practices for MLOps, including automated retraining, drift detection, CI/CD, and observability.
• Establish technical standards, documentation, and design review processes to ensure quality and maintainability.
• Mentor engineers, foster collaboration, and create an inclusive, supportive culture.
• Contribute to strategic planning and influence the company’s approach to AI investments and innovation.

• 10+ years of experience in software or machine learning engineering, with proven record of delivering ML production systems.
• 3+ years of experience managing or leading technical teams in applied ML or data‑focused domains.
• Deep understanding of the Machine Learning lifecycle—data ingestion, feature engineering, model training and deployment, A/B testing, and monitoring.
• Strong proficiency in Python and familiarity with frameworks such as PyTorch, Tensor Flow, or scikit‑learn.
• Experience with large‑scale customer‑facing ML systems.
• Experience designing and maintaining cloud‑based systems on AWS, GCP, or Azure.
• Expertise in Personalization, NLP, Causal Inference, Deep Learning, or Knowledge Graphs is a plus.
• Proven ability to balance technical leadership with strategic thinking.
• Excellent communication and collaboration skills across technical and non-technical partners.
• Passion for developing people and empowering teams to achieve meaningful impact.
• Must be willing to work out of Vancouver, BC, Canada engineering site.

Starting base salary range: $200,000-$250,000. In Canada, employees are shareholders; equity is part of the total compensation plan. Medical benefits and other financial benefits are included.

• Four weeks vacation
• Health benefits
• Mental health & family forming benefits
• RRSP plan with company match
• Employee Stock Purchase Plan (ESPP)
• Life insurance & disability
• Continuing education and travel benefits

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Remitly is an E‑Verify Employer and a leading digital financial services provider for immigrants and their families in over 170 countries.