STEMCELL Senior Customer Data Specialist

Excel in customer data management as a Senior Customer Data Associate r focus on data governance and quality assurance will enhance the customer experience across platforms.
Reporting to the Director of Global Customer Support Experience, this senior role demands a minimum of three years of experience in a data-related field. You will oversee existing customer accounts, ensuring data integrity within the ERP system while collaborating with various departments to integrate and manage customer data efficiently.

Key Responsibilities:

• Oversee new customer onboarding and data quality assurance

• Analyze ERP and CRM system data for performance insights

• Implement and maintain customer master data policies

• Work with multiple teams for effective data acquisitions

• Develop user training programs for data compliance
Requirements:

• Minimum 3 years experience in data management roles

• Experience with platforms like SFDC, S/4, or Magento

• Knowledge of MS Office and data cleansing practices

• Strong customer service and communication abilities

• Proven project management and time management skills
Contribute to STEMCELL’s success through effective customer data management and collaboration across teams.
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