SAP Functional Consultant Customer Care

Position: SAP Functional Consultant for Customer Care
Join Raise as an IT SAP Functional Consultant specializing in Customer Care & Service in Burnaby, British Columbia. This contract role focuses on optimizing billing and invoicing processes within SAP.
Raise is seeking a dedicated professional to drive SAP implementation and production support for a leading electrical energy supplier. Your expertise will be crucial in aligning SAP solutions with utility billing management processes. Candidates will engage in full-cycle implementations while ensuring project deliverables meet high-quality standards and are delivered on time.

Key Responsibilities:

• Lead SAP implementations and manage enhancements from start to finish

• Analyze business requirements and configure IS-U Billing processes

• Design integrations with other enterprise applications

• Develop functional and technical design specifications

• Provide expert guidance and knowledge transfer to stakeholders
Requirements:

• 7 years of SAP implementation and support experience

• 5 years in Program Management or Solution Architecture

• Direct, hands-on experience with SAP S/4

HANA

• Strong background in IS-U Billing and Invoicing

• Excellent communication and client management skills
Utilize your SAP expertise to enhance customer care and invoicing efficiency in this impactful role.
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