Senior Salesforce Administrator

Job Description Summary

As the Senior Salesforce Administrator , you will be instrumental in the strategic configuration, maintenance, and optimization of the Salesforce platform. This role involves close collaboration with the Salesforce team and other departments to translate complex business requirements into tangible, strategic solutions within the platform. A key focus will be designing and building unique solutions to satisfy specific business needs. You will also support evolving business demands by creating comprehensive documentation for end‑user services and defining clear SLA metrics.

This is a fixed‑term 12‑month contract.

• Serve as the primary contact person for users, supporting them with answering questions and resolving issues across Sales, Service, and Marketing Cloud while cultivating a positive support experience.
• Create an optimal user onboarding experience by managing users and licenses in Salesforce based on roles and profiles, including setting up new users, deactivating users, providing permission sets, and adding/removing them from public groups and queues.
• Maintain high standards of data quality through regular audits, cleansing, and enforcement of validation and duplicate rules; manage data imports, exports, and storage needs while ensuring compliance with data governance standards.
• Leverage standard Salesforce automation to streamline user tasks and standardize business processes; manage and build reports and dashboards in conjunction with user input; assist with regression testing during Salesforce releases and with testing/QA.

• Bachelor's degree with 4+ years of Salesforce Administrator experience.
• Salesforce Administrator Certification is required;
  Salesforce Certified Advanced Administrator certification is considered an asset.
• Process‑oriented and resourceful individual with excellent time management and ability to effectively prioritize workload with good tolerance for ambiguity and changing priorities.
• Proficient with Google Suite, Salesforce Data Loader and SOQL; strong analytical and data‑driven decision‑making skills.

The annual salary for this position ranges from $81,700.00 to $. STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job‑related skills, and equity within the team or organization. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.

STEMCELL is an equal‑opportunity employer dedicated to ensuring that every employee feels safe, valued, and respected. We enforce a zero‑tolerance policy for discrimination and selection decisions are based solely on job‑related factors.