Job Description & How to Apply Below
Enhance product workflows at TELUS as a Process Specialist. Use your expertise in innovation and coaching to empower teams in achieving successful product delivery.
In this role, you'll focus on turning abstract processes into clear, actionable workflows that enhance team performance. The position demands strong collaboration with product leaders and engineering teams to navigate challenges effectively. You'll draft documentation and actively coach teams to ensure their understanding of the new operational model.
Key Responsibilities:
• Streamline the end-to-end product lifecycle for efficiency
• Oversee the centralized Product Taxonomy governance
• Utilize Jira and Confluence for practical solution implementation
• Develop comprehensive documentation and playbooks
• Mentor teams to rectify workflow anti-patterns
Requirements:
• 5+ years in a product-focused organization
• Excellent communication and stakeholder management skills
• Proficient in Jira, Confluence, and related tools
• Familiarity with SDLC and Agile methodologies
• Bachelor’s degree or equivalent experience
Maximize your influence on TELUS’s product operations with your skills in process management and team coaching.
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