Manager, Business Function Products

Manager, Business Function Products, BC Health Workday

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone  such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services.

It is a significant transformation in BC and is vital to the sustainability of BC’s health system.

Reporting to the Director, Business Function Products, the Manager will be responsible for their designated functionality / portfolio and ensuring that requirements for all the province’s health organizations are met within the new BC Health Workday solution. This role will require close collaboration with partners across British Columbia's health organizations to design, test and roll out this functionality during the system deployment and go-live.

Leading a team of experienced HCM professionals, the Manager will have extensive Human Resource Information Systems (HRIS) knowledge and a strong understanding of operational environments and processes within the healthcare industry. This role requires exceptional client relationship and partnership management skills, with a focus on building consensus and facilitating collaboration across all levels of the organization. The Manager will provide strategic leadership through high-level discussions, project presentations, and cross-organizational decision-making, while also acting as a hands‑on problem‑solver for operational challenges.

The Manager will be instrumental in driving the success of the BC Health Workday solution, in partnership with the operational HCM leadership across the province.

• Oversees the end‑to‑end configuration, testing, and deployment of the designated functionality / portfolio within the provincial BC Health Workday system, ensuring processes and system configurations are in alignment with Collective Agreements, partners, legislative requirements, and organizational policies.
• Partners with cross‑functional teams and stakeholders to capture evolving operational and strategic needs, translating them into prioritized system enhancements. Ensures that all changes to Workday capabilities are designed and implemented in alignment with organizational objectives, operational requirements, and long‑term scalability.
• Establishes and manages design standards, and configuration guidelines to ensure functional integrity, consistency, and scalability within the designated Workday functionality / portfolio.
• Leads and mentors a team of functional subject matter experts, fostering a collaborative, high‑performance environment focused on delivering value to the organization.
• Monitors and manages data integrity, business processes, and security configurations within the Workday platform to ensure consistency, accuracy, and alignment with organizational policies, employment standards, healthcare‑specific operational practices, privacy regulations and compliance requirements.
• Identifies opportunities to improve user experience, streamline business processes, and enhance HR system functionality through upgrades and configuration changes, while assessing and managing risks and issues related to the designated functionality / portfolio. Track progress against timelines, escalating concerns as needed to ensure timely delivery.
• Contributes to change management planning and execution by providing subject‑matter expertise, input into communication strategies and support for training initiatives, and the development of…