More jobs:
Job Description & How to Apply Below
Drive technical support excellence at Fortinet as a Technical Account Manager, focusing on premium customer success. This role involves deepening knowledge in network security and offering tailored technical solutions.
As a key player, you will be conducting thorough analysis of customer network information while also providing valuable installation support and troubleshooting guidance. You'll engage with customers in the Americas, facilitating education on networking practices and regular updates on active technical cases. Your expertise will shape best practice deployment methodologies and ensure customer satisfaction.
Key Responsibilities:
• Analyze network behavior and configuration details
• Provide direct support for installations and configurations
• Conduct customer education on products and networking
• Manage ongoing technical cases and expectations
• Facilitate regular communication through status calls and site visits
Requirements:
• Five years’ experience in a related technical field
• Strong understanding of network security and routing
• Excellent verbal and written communication skills
• Familiarity with scripting and Windows server apps
• Relevant certifications like CCNA or CISSP preferred
Showcase your technical prowess and commitment to customer services as a Technical Account Manager with Fortinet.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×