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Advanced Systems Analyst - IT Operations
Job Description & How to Apply Below
Advance your career as a Systems Analyst 2 focusing on Service Now at the City of Burnaby. This role involves application deployment and continuous support of business systems.
You will be instrumental in collaborating with Business Analysts and technical teams to adapt Service Now solutions to meet user requirements. Your primary tasks will include application configuration, conducting reviews, and developing necessary documentation for reporting purposes.
Key Responsibilities:
• Implement and customize applications using Service Now
• Facilitate user reviews and conduct thorough module testing
• Design and update reports related to operational analytics
• Stay informed on advancements in technology practices
• Assemble and organize project-related documentation
Requirements:
• Degree in Computer Science, Business Information Technology, or related discipline
• Service Now Developer experience and certifications preferred
• Proficient in Agile and Scrum methodologies
• Strong organizational and communication skills
• Ability to analyze and solve complex problems
Enhance the efficiency of IT systems at the City of Burnaby with your analytical skills and Service Now expertise.
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