Technical Business Analyst

UNITED WAY BC IS PROUD TO BE RECOGNIZED AS ONE OF CANADA'S TOP 100 EMPLOYERS FOR 2026!

Across British Columbia, communities are facing urgent and complex social challenges. United Way BC is committed to delivering lasting, community-driven impact in partnership with diverse populations across the province — including Indigenous communities whose territories we live and work on. From Vancouver Island to the Lower Mainland, and across the Thompson Nicola Cariboo, Southern Interior, Trail and District, and East Kootenay regions, we walk alongside communities to create meaningful and equitable change.

Our mission
is to strengthen vital connections that support people in need in our communities.

Our vision
is to create a healthy, caring and inclusive community.

How do we deliver on our mission and vision – by delivering resources and support for those who need it most, and by living our values of being collaborative, compassionate, strategic, responsive, accountable, and inspiring.

For a more in-depth to look into our work and programs, please visit:

As the Technical Business Analyst, you will have experience in business analysis, data analytics, and technical solution development, with a strong understanding of how data can be leveraged to inform decision-making and drive organizational impact. You have education and/or experience in areas such as business analysis, computer science, data analytics, or a related field, and are comfortable working across both technical and business domains.

You bring at least 3 years demonstrated experience in researching, organizing, analyzing, and presenting data to support strategic initiatives. You have strong skills in data analysis, reporting, and business process improvement, along with experience working with databases, BI tools, and data models. You are proficient in using tools such as SQL, spreadsheets, and visualization platforms, and bring strong problem-solving, critical thinking, and communication skills.

You have the ability to translate complex data into clear, actionable insights for a variety of audiences, and are comfortable working in a fast-paced, evolving environment while managing multiple priorities.

Reporting to the Manager, Business Intelligence and Data Governance, the Technical Business Analyst plays a key role in supporting United Way BC’s ability to leverage data to inform decision-making, strengthen community impact, and enhance organizational performance. The role is responsible for leading and contributing to initiatives related to data analysis, reporting, and business process improvement, ensuring that data is effectively translated into actionable insights.

Working collaboratively with internal teams, the Technical Business Analyst develops and maintains reporting solutions, conducts analysis to identify trends and opportunities, and supports the development of data models and performance indicators. The role also contributes to advancing data governance practices, improving workflows, and ensuring that staff are equipped with the tools and knowledge needed to effectively use data in their work.

Key Responsibilities:
Data and Reporting Solutions

• Develops, supports and manages reports and dashboards for monitoring key metrics including community impact and financial performance
• Develops and implements organizational data models
• Lead and/or participate in organizational initiatives related to research, reporting and analytics

Key Responsibilities:
Strategic Support and Analytics

• Conducts comprehensive analysis; highlighting key insights and recommendations on donor strategies, fundraising initiatives and impact strategy
• Contributes to the development of operation strategies Including measurement, tracking, trends analysis, benchmarking and goal setting where applicable
• Educate and support staff to strengthen their data knowledge and facilitate effective communication and data usage

Key Responsibilities :

Business Process Improvement

• Support data governance practices and activities, contribute to development and maintenance of business glossary and data quality standards
• Re…