RB Global Telecommunications Specialist

Optimize communication services in a global role as a Telecommunications Specialist at RB Global. This position focuses on enhancing and advancing cloud-based telephony solutions.

As a key player in our enterprise communications team, you will manage the daily operations of our unified communications environment, focusing on Ring Central systems. Your work will include troubleshooting, user training, and driving project initiatives that enhance customer and employee communications. Collaboration will be essential as you liaise with various IT and business teams.

Key Responsibilities:

• Support optimal performance of telephony systems

• Provide technical guidance for communications tools

• Lead initiatives for system upgrades and migrations

• Document operational procedures and technical guides

• Participate in after-hours maintenance and support

Requirements:

• Degree in Computer Science or telecommunications

• 5+ years in enterprise communications support

• Strong knowledge of cloud communications platforms

• Experience with Service Now or similar platforms

• Exceptional problem-solving and communication skills

Join RB Global and help shape the future of our global communications ecosystem.
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