AI DevOps Developer; Content Services Job Burnaby area,BC Canada,IT/Tech

Position: AI DevOps Developer (Content Services)

The Fortinet Training Institute is seeking a Cybersecurity AI Learning Engineer (Cloud Security and Sec Ops) to design and develop high-quality technical training content using AI-driven workflows to refine advanced training content and lab scenarios based on Fortinet solutions.

In this role, you will create, validate, and refine the technical accuracy of training material using AI models and align the content with real-world cybersecurity use cases across Fortinet solutions.

As a Cybersecurity Learning Engineer, you will:

Run AI workflows to create curated and accurate course blueprints, training content, and lab scenarios
Validate and refine training content for technical accuracy, depth, and relevance using AI models
Design and develop training and certification courses
Collaborate with stakeholders and subject matter experts
Design and validate guided demos and virtual lab exercises
Create student and instructor materials
Design exam items
Deliver train-the-trainer activities (existing)
Improve AI prompts and workflows to enhance content quality and efficiency
Stay current with cybersecurity trends and AI content development

Job Requirements:

Ability to transform complex technical concepts
Strong cybersecurity expertise
Experience with Fortinet or similar solutions
Proficiency with Large Language Models (LLMs) and AI-assisted content generation tools
Ability to evaluate and improve workflow with AI tools
Ability to learn new technologies quickly
Experience with Linux/Windows and virtualization
Strong analytical thinking
Excellent communication skills

Good to have:

Curriculum development experience
Prompt engineering or AI workflow experience
Fortinet certifications
Cybersecurity certifications
Experience building lab scenarios or simulation-based training

Fortinet offers employees a variety of benefits:

medical
dental
vision
life insurance
disability insurance
401(k)
11 paid holidays
vacation time
sick time
comprehensive leave program

Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

About Our Team:

Join the Fortinet team in Burnaby, BC, known for its collaborative ethos, working seamlessly with global customers, internal engineering teams and product development groups. Our team culture emphasizes continuous learning, innovation, and a strong commitment to customer satisfaction. We embrace Fortinet’s core values of openness, teamwork and innovation, fostering an environment where team members support each other, share knowledge, and leverage AI to solve complex technical challenges.

Our inclusive and dynamic team thrives on collaboration and is driven by the shared goal of maintaining Fortinet’s high standards of excellence in cybersecurity solutions.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments.

Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

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