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Job Description & How to Apply Below
Elevate client success with Yardi as an Associate Technical Account Manager. Leverage your communication and technical skills to support clients with property management software.
Yardi is seeking a proactive Associate Technical Account Manager to guide multifamily clients in maximizing software value. In this hybrid role, you’ll provide essential support on software setup, troubleshooting, and day-to-day usage. Your goal is to build strong client relationships and ensure a seamless experience with Yardi's offerings.
Key Responsibilities:
• Provide technical support and setup guidance via email and phone
• Troubleshoot application issues with effective problem-solving skills
• Communicate clearly to build client trust and ensure ongoing success
• Share product features and best practices with clients
• Collaborate with teams to deliver innovative solutions
Requirements:
• Bachelor’s Degree in Business, Finance, or relevant field
• Experience in technical support and troubleshooting
• Strong customer-focused mindset
• Detail-oriented with a proactive approach
• Quick learner, adaptable to new technologies
Drive client success and enhance user experience with your technical expertise at Yardi.
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