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Job Description & How to Apply Below
In this role, you will manage enterprise implementations and be the trusted advisor for a portfolio of clients. You will train teams to use Trust Arc's AI-powered features and integrate them into existing systems. Your aim is to drive platform adoption and empower customers to independently maximize their privacy program.
Key Responsibilities:
• Oversee enterprise implementations from kickoff through lifecycle
• Train customers on Trust Arc platform configuration
• Drive platform adoption across client portfolios
• Teach usage of AI-powered features and integrations
• Organize and manage customer feature requests
Requirements:
• 5+ years in SaaS implementations or Customer Success
• Strong technical expertise in SaaS architecture and integrations
• Familiarity with AI-enabled products and value articulation
• Proven project management skills with multi-workstream experience
• Excellent communication skills with business and technical audiences
Deliver comprehensive support to customers, ensuring they leverage Trust Arc effectively for enduring success.
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