Network Operations Centre Operator
Job Description & How to Apply Below
Support SFU’s campus network operations from the Burnaby Data Centre using networking expertise, troubleshooting skills, and operational precision. Participate in 24/7 coverage across varied shifts.
As a Network Operator with Simon Fraser University, you will support data communication, voice, and security systems. The role serves three campuses, Data Centres, remote departmental environments, workstations, servers, and a broad university community. Apply network monitoring, Wi-Fi knowledge, structured cabling, and analytical problem-solving in daily operations.
Key Responsibilities:- Receive, prioritize, respond to, and document network trouble tickets
- Monitor Data Centre security, infrastructure, and operations
- Troubleshoot first-level network problems and conduct network tests
- Configure switch ports and modify network configurations
- Maintain Data Centre safety, security, organization, and cleanliness
- Two years post-secondary Computing Science or Computing Technology education
- CCNA, ITIL Foundation, and NORDX IBDN-700 certification, or equivalent
- Three years directly related large Data Centre or network experience
- Excellent network operating systems and IP topology knowledge
- Ability to perform physical work and use hand tools
Bring network troubleshooting, monitoring, and customer service skills to SFU’s dependable Network Operations Centre team.
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