Administrator, Personal Insurance

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us!

A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you.

Our culture is renowned within the industry, and we value our people.

Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

As Administrator, Personal Insurance, you will supports the day-to-day administrative operations of the Personal Insurance division.

Our Burnaby Still Creek head office location is centrally located near Brentwood Town Centre and Gilmore station in the Willingdon Business Park.

This location is skytrain accessible with many shops, restaurants and other amenities nearby.

• Updating, invoicing, performing quality reviews and generating letters using the Broker Management System (EPIC)
• Preparing refund requests as required
• Scanning & attaching documentation in Broker Management System
• Coordinate and handle daily incoming mail (hardcopy and electronic)
• Processing outgoing mail
• Closing of ICBC transactions and procedures
• Review documents for Quality Assurance protocols
• Assist in monitoring and maintaining ICBC inventory, back-end inventory
• Process and package outgoing mail
• Ensure the organization of outstanding documents and storage are in compliance and completed.
• Support and/or collaborate with internal stakeholders
• Other duties and responsibilities as assigned

• 1+ year(s) of experience in an office administrative position is an asset
• Strong PC skills i.e. Word, Excel, Power Point and MS Outlook
• Excellent time management and proven ability to effectively prioritize work flow
• Self-starter and proactive team player
• Superior organization
• Extremely detailed oriented
• Ability to take direction from multiple stakeholders
• Level 1 General Insurance License is an asset

We invest in our employees! We offer hands‑on coaching and mentorship, alongside extensive training to ensure you succeed, today and tomorrow.

Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

• Competitive compensation
• Company matching RRSP contributions
• Tuition financing and career‑related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team‑oriented environment
• Ongoing personal and career development

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

We want you to be INNOVATIVE and open to sharing your ideas

You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

You are a TEAM PLAYER who positively impact those around them;
We MOTIVATE each other to GROW TOGETHER

You work with a high degree of INTEGRITY and ACCOUNTABILITY

Required Experience:

1-2 years of relevant experience

Required Travel:
Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRe This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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