Field Service Representative BC

Field Service Representative - Burnaby, BC

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position:
Field Service Representative

Location:

Burnaby, BC
Job type:
Full-time, permanent

As a Field Service Representative, you will support Arjo’s customer by delivering and picking up rented products when patients and care givers need it most. You will exceed customer demands by reliably delivering products as efficiently as possible, ensuring patients and residents have access to necessary solutions that empower movement, thereby improving their quality of life.

• Performing deliveries and pick-up using a 3-ton or 5-ton truck
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment from the delivery vehicle
• Provide customers with instruction to use the equipment safely and properly
• Process delivery and pick-up documentation onsite with medical staff as required
• Clean and process medical equipment to quality standards
• Present the highest level of customer etiquette in all patient/customer interactions

There are no specific skills requirements for this role except a valid driver's license, as we will provide you all the training you will need to be successful.

The qualities we are looking for is a passion for helping and interacting with people, a positive demeanor, a willingness to learn and a desire to establish a long, possibly even life long career with one company.

Through our well established Guiding Principles, we promote a customer-oriented, winning and sustainable corporate culture. You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our globally connected employees. You will have our full support, training and opportunities for professional development, along with our Total Rewards programs which reflects who we are as an organization and the value we have in our people.

Our programs support our commitment to open communication, ethical behavior and safety, and growth and development of our employees. All of these programs help to promote our highly engaged and vibrant workplace - our most recent employee engagement survey score was 8.2/10! In addition, you will be eligible for:

• A positive employee experience is centered on trust, pride, and teamwork, which is reflected in our recent Great Place to Work® certification.
• Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
• Education Assistance Program
• December 24 and your birthday as extra paid days off
• Statutory Holiday Substitution Program
• Volunteer Time Off Program – paid time off to volunteer
• Participation in social and wellness events
• Paid Training and Development - We support the development and growth of our employees through constant training opportunities.

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Great discoveries happen when people from a diverse set of backgrounds come together. The people at our company support one another. At Arjo Canada Inc. we are committed to implementing, maintaining and enhancing accessibility with respect to employment and the use of all Arjo goods, services, programs and facilities in a timely manner for all persons with disabilities in a manner that:

• Respects their dignity and independence;
• Ensures…