Field Service Representative BC

Position:
Field Service Representative

Location:

Burnaby, BC
Job type:
Full‑time, permanent
Salary: $26/hr

As a Field Service Representative, you will support Arjo’s customers by delivering and picking up rented products when patients and caregivers need them most. You will exceed customer demands by reliably delivering products as efficiently as possible, ensuring patients and residents have access to necessary solutions that empower movement and improve their quality of life.

• Perform deliveries and pick‑ups using a 3‑ton or 5‑ton truck
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment from the delivery vehicle
• Provide customers with instructions on safe equipment use
• Process delivery and pick‑up documentation onsite with medical staff as required
• Clean and process medical equipment to quality standards
• Present the highest level of customer etiquette in all patient/customer interactions

There are no specific skill requirements for this role except a valid driver’s license. We provide all the training you need to succeed. The qualities we are looking for include a passion for helping and interacting with people, a positive demeanor, a willingness to learn, and a desire to establish a long‐term career with one company.

Arjo offers a supportive workplace with opportunities for professional development and a total rewards program. Your benefits include:

• Full benefit coverage – medical, dental, vision, life insurance
• Registered Pension Plan (RPP) – 4.5% company contribution plus a 20% match of voluntary employee contributions
• Education assistance program
• Additional paid days off for December 24 and your birthday
• Statutory holiday substitution program
• Volunteer time off – paid time to volunteer
• Participation in social and wellness events
• Paid training and development opportunities

Arjo values diversity, equity, and inclusion. We encourage applicants from all backgrounds and strive to create a respectful, accessible workplace for people with disabilities. Our diversity initiatives are supported by strong community partnerships and industry recognition.

Arjo is a global health care company that designs products and solutions to promote safe and dignified patient care, including medical beds, personal hygiene products, and pressure injury prevention. With over 6,500 employees worldwide and more than six decades of experience, we are committed to driving healthier outcomes for people with mobility challenges.

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