Logistics Dispatcher

The Logistics Dispatcher is responsible for coordinating cost-effective trucking, managing customs paperwork, supporting shipment forecasting, and assisting the sales team with logistics updates. The position requires strong organizational skills, familiarity with cross-border shipping, and a customer-first mindset to support the smooth movement of lumber products across our supply chain.

• Secure freight capacity at or below targeted cost benchmarks.
• Identify and arrange backhaul or round-trip freight opportunities to optimize transportation spend.
• Prepare and manage customs paperwork for U.S./Canada cross-border shipments.
• Monitor and address customs issues to minimize shipment delays.
• Forecast shipping needs in relation to incoming vessel and railcar arrivals.
• Send transportation agreements to carriers and ensure all terms are properly executed.
• Conduct follow-ups with carriers for shipment status updates (e.g., loading and delivery confirmations).
• Provide timely updates to sales representatives regarding delivery ETAs and order tracking.
• Coordinate closely with the sales team to ensure accurate and up-to-date communication to customers.

• Minimum 2 years of experience in dispatch, logistics coordination, or transportation—preferably within the lumber, building materials, or wholesale distribution industries.
• Knowledge of customs regulations and documentation processes (U.S./Canada).
• Experience with flatbed and dry van carriers is strongly preferred.
• Strong communication, multitasking, and problem-solving abilities.
• Proficient in Microsoft Office (Excel, Outlook) and transportation management systems (TMS).

• Familiarity with cross-border transportation and regulatory requirements.
• Prior experience working with sales teams in a logistics support capacity.
• Understanding of transportation compliance (weight limits, securement rules, etc.).
• Office-based with regular phone/email communication with carriers and sales reps.