Shipping Clerk

Join The HOYA Vision Care Canada Team!

For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.

We are currently hiring a Shipping Clerk in our Burnaby, BC location!

Shift Available:
Monday – Friday, 8:30am - 5:00pm

Pay Rate: $19.25/hour

• Health/Dental/Vision Insurance
• Tuition Reimbursement
• RRSP Matching
• PTO and Paid Holidays
• And more!

The Shipping Clerk I is responsible for processing incoming lenses and frames, preparing them for order entry, production or invoicing (uncut), invoicing and shipping via couriers, and maintaining accuracy and timeliness.

• Receive and un-pack incoming orders, frames or lenses, and electronically scan or enter them.
• Sort incoming work, identifying new orders, frames to follow, third party coating work, RX or stock credits.
• Receive frames for work in process (FMTC) into DVI system, accurately matching to the correct order, and label accordingly.
• Process RX credits for work in process where applicable, following SOP.
• Take lenses from outsource vendors to the holding area, match to jobs, and move to next workstation.
• Deliver new orders, frames or lenses to next workstation with sense of urgency and prioritization.
• Invoice and prepare/package/label each pair of glasses or lenses for each courier type.
• Work with prioritization, organization and speed to meet pick up times for each courier.
• Identify urgent or problem jobs and communicate verbally or electronically, using standardized stickers or forms.
• Use web links to look up incoming or delayed shipments from outsource labs to plan workflow.
• Understand when jobs require a call to accounts and communicate to CCS appropriately.
• Assist Customer Care, lab or other departments where needed.
• Actively help the team meet KPI (performance targets).
• Help with other areas as needed (e.g., tracing frames; training will be provided).

• Able and willing to work as a team
• Able to read and write in English, basic proficiency
• Good eyesight, hand-eye coordination, manual dexterity, attention to detail and patience
• Can work independently

High School Diploma or equivalent.

• Stand for extended periods throughout shift
• Walk and use hands regularly throughout shift
• Lift up to 25 lbs. regularly, up to 50 lbs. occasionally
• Perform detailed manual tasks requiring good hand-eye coordination
• Distance and color vision required
• Occasional stooping, kneeling, and crawling