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VoC Program Manager — Customer Experience Leader
Job in
Burnaby, BC, Canada
Listed on 2026-08-29
Listing for:
Themis Solutions Inc.
Full Time
position Listed on 2026-08-29
Job specializations:
-
Marketing / Advertising / PR
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Clio is seeking a Voice of Customer Manager to join our Customer Success team on a 12-18 month fixed term contract, with a hybrid work environment in Canada. The role focuses on building a best-in-class VoC program, partnering with Product, Marketing, Sales, and CS to ensure customer voices inform decisions and drive retention and satisfaction.
Strong data storytelling and AI-driven process improvements are prized.
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