Senior Supervisor, Manufacturing Quality Control

Your Opportunity at ARC’TERYX:

ARC’One, our manufacturing facility, located in New Westminster, accounts for approximately 10% of our global production and employs over 600 people. Our proximity to the Design Center and the hands‑on craftsmanship mindset make us a unique and exciting place to work. ARC’One is our laboratory. We experiment, we test, and we produce our new products all under the hustling and bustling production environment.

This is where products physically come to life.

As the Manufacturing Quality Control Supervisor, you ensure Arc’teryx brand integrity through the development and maintenance of quality management systems including CAPA, inspection programs, product quality standards, and quality training programs across all product categories in Arc’teryx owned manufacturing location (ARC’One) while leading and developing a strong production quality team.

The Manufacturing Quality Control team ensures that all product manufactured at ARC’One meets the quality standards and expectations of Arc’teryx. Our core duty is to ensure a positive customer experience and uphold the integrity of the brand.

• You manage quality systems in raw materials/receiving, cutting and bundling, and production areas
• You lead and develop the Production inline and final QC team to ensure effective growth of the team
• You motivate and guide the quality team using effective communication, training, and team building skills
• You develop and implement Quality training programs to ensure Arc’teryx quality standards are efficiently upheld
• You oversee non-conformances and ensure completion of root cause analysis of quality issues through collaboration with Production, Engineering, and Quality teams to result in effective implementation of corrective and preventive actions
• You seek opportunities for improvement and drive standardization of quality and production
• You analyze KPIs to identify key areas of opportunity and celebration
• You utilize data to communicate prioritization to internal and external teams
• You support New Product Introduction and develop and implement robust changeover processes
• You collaborate with subject matter experts to create inspection plans for new and existing finished goods and raw materials
• You assess product quality challenges and collaborate with appropriate stakeholders to problem solve and define next steps
• You work closely with the Acceptable Quality Level (AQL) Finished Goods Inspection team to build training and alignment of standards across brand quality team

• Developing internal and external Quality training programs
• Developing non-conformance escalation procedures
• Defining inspection plans and processes

• You have 5+ years’ experience in manufacturing and quality with experience in a leadership role
• You have 2+ years’ experience developing and/or executing quality management systems
• You are a motivated problem solver and have a thorough understanding of RCA and CAPA methods
• You are experienced in interpreting and analyzing data to communicate and drive decisions

• You have knowledge of apparel production systems as well as quality management systems
• You have experience working with Power
  
  BI, Smartsheets, and Microsoft Excel
• You have Lean Six Sigma Green Belt
• You have fluency in a second language
• You have knowledge of Arc’teryx products
• Your passion for your work is paralleled by your passion for getting outside and living it
• You have interest of involvement in activities that we make products for

$82,000 - $102,000 a year

A reasonable estimate of the pay range is CAD $82,000 - CAD $102,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.

Plea…