Quality Assurance Associate, Document Management and Training

Job Description Summary

STEMCELL Technologies is looking for a Quality Assurance (QA) Associate to join our QA Document Management and Training team.

STEMCELL Technologies is passionate about driving forward quality and consistent products. As a QA Associate, you will support the growth of a robust training program, maintain and improve the document management system, and more.

• Maintain and support QA processes by managing QA documentation and records, coordinating and administering learning and training programs
• Maintain training materials, monitor completion and compliance, generate quality metrics reports to foster continuous quality improvement
• Analyze quality-related documents and records to identify improvement opportunities and enhance the accuracy and effectiveness of processes and procedures
• Assist in developing and implementing procedures to support quality processes, ensuring compliance with STEMCELL standards and regulatory requirements
• Review, verify, and process Quality Management System (QMS) documents and records to ensure compliance with ISO 9001, ISO 13485, applicable GMP requirements, and internal procedures
• Provide guidance and support to internal stakeholders on routine QMS‑related inquiries and requirements, fostering understanding and consistent application of quality management practices

• Bachelor's degree in Life Sciences (e.g., Chemistry, Biology) with 1‑2 years of relevant experience including working with electronic QMSs
• Experience with Google Workspace or Microsoft 365; experience using SAP considered an asset
• Strong attention to detail and organizational skills to ensure thorough, accurate, compliant QA processes while managing documentation and multiple priorities
• Ability to work independently with minimal supervision, demonstrating initiative, reliability, and sound judgment
• Demonstrated verbal and written communication skills, ability to train and support others, collaborate across teams, and advance quality initiatives

STEMCELL Technologies is a privately owned, Vancouver‑based biotechnology company that helps power leading‑edge life science research around the world. It offers a competitive salary, benefits, and career development opportunities.

Annual salary ranges from $59,900.00 to $81,100.00, with potential incentives for eligible positions. Additional comprehensive benefits include health benefits, retirement savings, and more.

STEMCELL is an equal opportunity employer dedicated to ensuring that every employee feels safe, valued, and respected. Selection decisions are solely based on job‑related factors.