Retail Advisor Position in Automotive Sales

Location: new westminster

Serve as a Retail Advisor at Clutch, enriching customer experiences in the evolving car buying landscape. Be the first face customers see when engaging with our online services.
Clutch is searching for a Retail Advisor (Field Specialist) to provide top-notch service at our new facility. As the face of Clutch, you will ensure customer satisfaction by addressing needs, performing vehicle assessments, and managing customer paperwork accurately. Your engagement can leave a lasting impact on car buyers, showcasing Clutch's commitment to exceptional service.

Key Responsibilities:

• Ensure customers receive a unique, positive experience

• Address and resolve customer issues quickly

• Inspect vehicles thoroughly for potential issues

• Manage customer paperwork accurately and efficiently

• Support team activities and collaborate with colleagues
Requirements:

• High school diploma or equivalent education

• 2+ years in customer-facing roles required

• 1+ year retail experience is a plus

• Must hold a valid Class 5 License in British Columbia

• Clean driving record needed for the role
Bring your passion for cars and customer service to Clutch as we innovate the way Canadians buy and sell cars.
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