Seasonal Part-time Sales Associate - Metropolis at Metrotown

Come and join one of the world’s top footwear companies

GEOX is an Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato. The brand name, Geox, was created from a mixture between the Greek word “geo” (earth), and “x”, a letter-element symbolizing technology. At GEOX our vision is to put our absolute best in everything we do. We are always open to change and improve. We identify, through constant research, the most advanced technologies and the latest trends, so that we can eventually incorporate them in our unique products.

• Merchandise discount program
• Career advancement
• Group benefit plan

Job title
:
Sales Associate

Reports to
:
Store Manager

• Inventory Management: maintain stockroom organization standards; support all inventory handling procedures, including consolidations, recalls, markdowns and shipment receiving.
• Loss Prevention & Security: follow all operating and cash management policies & procedures to ensure store assets are secure and minimize losses.
• Maintain Health & Safety Standards: follow all health & safety standards to maintain a safe work environment for all staff, including following ladder usage policy.
• Store Set-up & Organization: maintain all areas of the store such as stockrooms, cash desks, and ensures operational binders are maintained and set up for use to run an efficient store.
• Communication: review all communication tools to keep up-to-date on business performance and other key tasks to be completed as directed by the management team.
• Commitment to Learning:
  Actively participate in all meetings and training initiatives to enhance skills.

• Service Model Ambassador:
  • Deliver exceptional customer service by following GEOX Service Model steps and always being friendly, helpful, and sincere.
  • Leverage all customer services to build further loyalty by capturing every customer e‑mail to build Benefite database and offering GEOX@Home where necessary.
  • Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Maintain strong knowledge regarding product, promotions and special events to communicate to customers for more effective selling.
  • Handle customer service opportunities in a positive and professional manner.
• Visual Merchandising Ambassador:
  • Supports all corporate visual directives and maintain those standards throughout the day.
  • Maintain the appearance of the selling floor, restock and merchandise according to GEOX standards and company objectives.
  • Partner with management team on the implementation of monthly visual directives.
• Brand Ambassador:
  • Passionate and knowledgeable of all GEOX technologies, products and patents.
  • Knowledgeable in communication of all aspects of product including store collections, best sellers and seasonal product trends.
  • Facilitates own learning to confidently and passionately interact with every customer.

• Education:
  High School or College Degree or commensurate retail experience.
• Previous Experience:
  Minimum 2 years’ experience in the retail industry in a results-focused and customer-centric retail environment (preferably fashion apparel/footwear).
• Required Skills:
  • Communication skills – ability to clearly communicate & articulate key ideas and concepts.
  • Strong interpersonal skills – can connect easily with people.
  • Strong computer and system skills – proficiency in Microsoft Excel and POS system.
  • Knowledgeable of performance metrics & basic math skills – understand key retail performance metrics, and can connect results to business decisions and personal work tasks.
  • Organizational skills – manage multiple tasks to meet objectives and critical deadlines.