Retail Customer Service Specialist

Become a vital member of Michaels' Truck Unload Team in Burnaby, BC. This role emphasizes exceptional customer service, truck unloading, and stocking duties while engaging with shoppers effectively.

At Michaels, you will assist customers in locating products and ensure a seamless checkout experience. This position requires quick adaptation to various tasks, including merchandise stocking and maintaining store standards. The role plays a crucial part in delivering customer satisfaction and aligning with our brand promises.

Key Responsibilities:

• Assist customers in finding products and offering solutions

• Ensure quick, friendly checkout and precise cash handling

• Promote store benefits and Rewards programs to customers

• Participate in truck unloading and merchandising tasks

• Support adherence to company policies and safety programs

Requirements:

• Retail or customer service experience preferred

• Minimum age of 16 years required

• Ability to regularly lift and move heavy boxes

• Available for nights, weekends, and early mornings

• Maintain positive relations with customers and coworkers

Elevate customer experience while supporting merchandise excellence at Michaels in Burnaby.
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