Customer Experience Associate

Position: Customer Experience Associate at Indigo
Elevate customer experiences at Indigo as a Customer Experience Associate. This role focuses on creating welcoming atmospheres, telling product stories, and connecting with customers on the sales floor.

Indigo seeks a dedicated Customer Experience Associate to inspire joy in every store interaction. This position thrives on authenticity and a passion for fostering strong connections with customers. Key responsibilities include curating personalized product collections, maintaining visual standards, and ensuring a safe environment for customers and staff.

Key Responsibilities:

• Create a warm atmosphere for customers

• Engage and connect authentically on the floor

• Curate product selections based on customer interests

• Maintain Indigo’s visual merchandising standards

• Respond to customer feedback promptly

Requirements:

• Experience in specialty retail preferred

• Flexible and adaptable with a willingness to learn

• Mobility on the sales floor for extended periods

• Ability to lift items up to 40 pounds

• Bilingualism in French and English required

Become a key part of Indigo’s mission to inspire and enrich lives through the joy of reading.
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