Clutch Retail Advisor – Customer Experiences

Position: Clutch Retail Advisor – Unique Customer Experiences
Location: New Westminster

Step into the Retail Advisor position at Clutch, Canada’s largest online used car retailer, and be a part of transforming the customer experience in car buying. You'll ensure customers receive top-notch service while picking up or selling their vehicles.

As a Retail Advisor (Field Specialist), your primary focus will be on delivering memorable experiences. You will utilize your strong customer service skills to meet client needs while performing detailed vehicle inspections. Completing paperwork meticulously and aiding team members will also be essential in this role.

Key Responsibilities:

• Greet and assist customers during their vehicle transactions

• Address customer issues effectively and promptly

• Conduct thorough inspections of vehicles being sold

• Manage customer paperwork efficiently

• Support other team members to enhance productivity

Requirements:

• High school diploma or equivalent

• 1+ years of retail experience preferred

• 2+ years of experience in customer service required

• Class 5 License valid in British Columbia

• Clean driving record and criminal background check

Leverage your expertise to guide customers through an exceptional car buying journey at Clutch.