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Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
Drive attainable luxury sales at OAK + FORT’s Metrotown store through client relationships, product knowledge, and exceptional service in Burnaby.
As Store Manager, you will represent a Vancouver-founded fashion and lifestyle brand spanning womenswear, menswear, accessories, jewelry, beauty, and homeware. You will lead client experience, sales culture, product awareness, and staff performance. The position also includes recruiting, feedback, informal training, social commerce, and customer complaint resolution.
Key Responsibilities:- Deliver exceptional client experiences through OAK + FORT Sales Culture
- Maintain product knowledge and represent current merchandise
- Drive eCommerce, social media, event, and customer-service sales
- Resolve customer complaints and service opportunities appropriately
- Motivate staff while supporting internal growth and team objectives
- Retail leadership experience managing a similar-volume location
- Ability to influence performance through others
- People-development and career-growth focus
- Effective communication and coaching capabilities
- Adaptability, resourcefulness, and strong business acumen
Lead client experience, fashion product knowledge, sales culture, and staff development for OAK + FORT in Metrotown.
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