Insurance Advisor, Commercial
Job in
Burnaby, BC, Canada
Listing for:
019987 Hub International Insurance Brokers
Full Time
position
Listed on 2026-01-02
Job specializations:
Job Description & How to Apply Below
Who We Are
We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.
What We’re Looking For
As an Insurance Advisor in our Commercial Division, you will work closely with a team of Producers and Marketers on our Commercial Accounts. We are seeking an individual with a superior attention to detail to join our Burnaby Still Creek head office location in a full time position.
Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.
As a successful candidate you will possess the following characteristics:
Strong sense of urgency and motivation to support your teamPro-active and a self-starterExcellent client service and interpersonal abilitiesExperience working in a fast-paced environmentRequirements
Level 2 General Insurance License2-3 years of experience in the Commercial DivisionExcellent customer service skillsStrong attention to detail and accuracyThrives in a fast paced environmentIntermediate proficiency in Microsoft Word, Excel, and OutlookTyping speed of at least 55 wpmActs as a liaison between client, Account Managers, Account Executives and MarketersUpdate client information as changes occursAnswer account related questions/requests from clients, lawyers, and banksProvide policy and coverage information to clients upon request or inquiryIndustry designation (CIP, CAIB, CRM, General Insurance & Risk Management Diploma – BCIT)Accounting experienceEPIC, Policy Works, CSR
24 and Certificate Exchange experienceA Day in the Life
Delivers exceptional customer experience to internal and external customersDemonstrates good technical insurance knowledge of coveragesFollows Hub Service GuidelinesDemonstrates commitment to team work by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accountsActs as primary Customer Service Contact in the absence of Account Executive/Account ManagerResponds to customer requests directly (or indirectly from Account Executive/Account Manager), submits information to appropriate insurance companies and binds coverage where appropriateAttends Critical Path meetings; follows up on action items required by Account Executive/Account Manager, Marketer or ServicerPrepares proposals, rate sheets, customer correspondence, certificates, and invoices as per agency standardsPrepares cover notes on accounts marketed by production teamProcesses all documentation according to Hub workflows
Certificates of Insurance Cover notes
Summaries and Proposals New Business, Renewals and Endorsements Premium Finance contractsInvoicingAttaches all documentation into EPICclient instruction and bind ordersinstruction to marketing team and related informationAssists Account Executive/Account Manager with managing Account ReceivablesReviews and manages Account Reconciliation with Accounting TeamReviews and prioritizes all assigned tasks on a daily basis including company mail, emails, abeyances/activitiesMaintains accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange. CSR
24 and physical files as per agency standardsReviews and ensures accuracy of policy documentation from insurersContinues professional development in order to develop skills and knowledgeProtects HUB from E&OOther duties and responsibilities as assignedWhere This Can Take You
We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry…
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